TERMS AND CONDITIONS

At BeLoved we are committed to our customers, which is why we offer quality products that evoke warmth and femininity.

Our general terms and conditions of sale, hereinafter "Terms", apply to sales of our products made on our website. Our Terms, together with all documents published on our website, constitute a joint and integrated agreement between you as a customer and BELOVED DESIGN, so we ask you to read the following information carefully: Your Data, the Shipping and Returns Policy, the Warranty Policy and Our Terms and Conditions.

The Terms published at the time of making a purchase will be considered the Terms in force for the parties. Be Loved reserves the right to make changes to these and the Policies, so it is the customer's responsibility to read the documents at the time of making the purchase.

OUR DATA

Product sales made on our website are made by BeLoved Design, a Colombian company with registered office in the City of Cartagena de Indias, Colombia. Email servicioalclientebelovedesign.com

YOUR DATA
Purchases on our website are an agreement between you as a customer and BELOVED DESIGN as a seller; your purchase is an acceptance of this and of the application of Colombian laws in relation to the purchase. To make purchases through our online store, we will request personal and contact information that will be treated in accordance with Statutory Law 1581 of 2012 that regulates the use of information for companies in Colombia. Your information will be confidential and used for the sale and sending of commercial information and promotions of BELOVED DESIGN, through WhatsApp channels and emails. By entering the information for purchase approval, you guarantee that all the information provided corresponds to a natural person, is valid, legal and true.

PURCHASE ORDER
To place a purchase order, you must follow the purchase procedure established on our website, or request support through WhatsApp.
All orders are subject to acceptance and validation by BELOVED DESIGN. Once your order has been confirmed, you will receive an email notifying you of the details of your order; this email is not an acceptance of your order, only a confirmation that we have received it. The acceptance of your order will be confirmed when we ship the products, at which time you will receive a second email with the confirmation of the shipment and the tracking number of the order.
The use of our digital channels to purchase products implies your acceptance of our Terms.

PRODUCT AVAILABILITY
The products offered in our online store are for purchase and shipment worldwide.
All product orders will be subject to availability validation. In the event that the product(s) are not available, you will be notified via email about the cancellation of your order, and BELOVED DESIGN will make the corresponding refund, which will be effective depending on the payment method used. If your order contains several products and one or more of them is not available, you will receive a notification by email informing you of the total or partial cancellation of the order; with this, in addition, BELOVED DESIGN will make the total or partial refund, as applicable.

PRICES AND PAYMENT METHODS
If you visit our Beloved online store from Colombia, the prices will be in COLOMBIAN PESOS (COP); if you visit it from another country, the prices will be in UNITED STATES DOLLARS (USD). Prices may vary without prior notice. Prices do not include taxes or customs charges, and shipping costs will be reflected in your order at check-out.

We accept payments supported by the Epayco and PayPal platforms, using the first for orders within Colombia and the second option for orders outside of Colombia.